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Healthcare Case Study

Nephron Kidney Hospital — Multi-Specialty Healthcare Website

A leading kidney hospital in Nagpur needed a modern, fast website to showcase specialties, enable online appointments, and rank for critical treatment searches.

Nephron Kidney Hospital website redesign case study by Curve Metrics

Challenge

The business problem

Nephron Kidney Hospital, a premier urology and nephrology centre in Nagpur, had an outdated website that failed to reflect their clinical expertise. Key challenges: slow loading times (5s+ on mobile) causing patient drop-off; no online appointment system forcing patients to call during limited hours; treatment pages lacked depth for procedures like dialysis, kidney transplant, lithotripsy, and urology surgeries; missing LocalBusiness and MedicalWebPage schema hurting local search visibility; and no conversion tracking to measure inquiry sources.

"The new website truly represents our hospital's expertise. Patients find us easily on Google, book appointments at 2 AM, and the treatment pages answer their questions before they even call. Curve Metrics understood healthcare trust signals better than any agency we've worked with."

Solution

What Curve Metrics shipped

  • Designed a clean, trust-focused healthcare UI with emergency contact bar, floating WhatsApp button, and sticky appointment CTA
  • Built dedicated treatment pages for Dialysis (HD, CAPD, CRRT), Kidney Transplant (living/deceased donor, pre/post care), Urology (PCNL, URS, RIRS, laser prostate), and Pediatric Nephrology with procedure details, FAQs, and cost guidance
  • Created doctor profile pages with credentials, experience, OPD schedules, patient reviews, and direct booking links
  • Implemented online appointment booking with department selection, preferred doctor, date/time picker, and instant WhatsApp/email confirmation
  • Added LocalBusiness, MedicalWebPage, FAQ, and Physician schema markup for rich search results and AI citation readiness
  • Optimized Google Business Profile with all service categories, geotagged photos, Q&A posts, and review response workflow
  • Achieved sub-2s mobile load times via Next.js static export, optimized images, and zero-runtime overhead
  • Set up conversion tracking for appointment forms, WhatsApp clicks, call taps, and direction requests in GA4

Results

Measured outcomes

3.2x increase in monthly patient inquiries within 60 days

68% of appointments now booked online vs. phone-only before

Top 3 rankings for 'kidney hospital Nagpur', 'dialysis centre Nagpur', 'urologist Nagpur', 'kidney transplant Nagpur'

1.4s mobile LCP — 72% improvement over previous site

95+ Lighthouse scores across Performance, Accessibility, Best Practices, SEO

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